Terms & Conditions

Please note the following important information about your order:

We strive to provide accurate descriptions of our products, but please be aware that designs, sizes, and colours may vary slightly from what is described.

If you are unsatisfied with your purchase, please email us at sales@thesafetysheep.store.

You have the right to cancel your order from the moment you place it up to 14 days from receiving your goods. This is called the "cooling-off period." To cancel your order, you must notify us by email before returning the goods. You then have an additional 14 days from when you notify us of your cancellation to return the goods. The items must be returned in the condition they were received and at your own cost. If you return items outside of this window, we cannot offer a refund.

Please send any returns in their original packaging, along with a copy of your invoice, to the following address:

The Safety Sheep Group, 4-6 Bridge Street, Tadcaster, North Yorkshire, LS24 9AL.

Full refunds will be issued within two working days of receiving the returned items.

If you receive damaged or incorrect items, please let us know within two working days of receiving your order, and we will arrange for a replacement to be sent by 1st Class delivery.

Please visit the Which website for more information on your consumer rights when returning goods.

Please note that using our website, you agree to be bound by our terms and conditions. If you disagree with these terms, please do not use our website.

While you do not need to register with us to use most of the website, certain areas will require registration.

You may use this website for private purposes and under these terms and conditions. Material from this website can be printed and downloaded, but you may not modify or reproduce any content without our prior written consent.

We take all reasonable measures to ensure that our website is operational 24/7, but technical issues may occasionally cause downtime. We will not be held liable if the website is unavailable.

All credit and debit card payments are processed through Shopwired Payments or PayPal. Payment is required in full before the manufacture of the products you have ordered commences. Goods will not be dispatched without full, cleared payment unless otherwise agreed in writing.

Once we receive your payment in full, you will own the goods. We will issue you an invoice once we have dispatched the goods.

Unless otherwise agreed in writing, completion and delivery lead times are a guide only. While we will try to adhere to the timescales advised on the site, we cannot guarantee completion within a certain timeframe.

The delivery prices published here are for goods to be dispatched the next working day after the order and payment have been received from the Customer to a single address in the Mainland United Kingdom.

Any material visitors send or post to this website shall be considered non-proprietary and non-confidential. We reserve the right to copy, disclose, distribute, or use for any other purpose any material provided to us, except personal information, the use of which is covered under our Privacy Policy.

When using this website, you must not post or send any material that you have not obtained all necessary consents for, that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, or which encourages or constitutes conduct that would be deemed a criminal offence or give rise to civil liability, or otherwise is contrary to the law in the United Kingdom.

We will fully cooperate with law enforcement authorities or regulatory bodies investigating or prosecuting any suspected criminal activity on our website.

Updated 15th November 2024