Returns Policy

Your satisfaction is our top priority. Although we describe our items as accurately as possible, please note that designs, sizes and colours may vary slightly from the description.

If you are not entirely happy with our products, please email sales@thesafetysheep.store. You have the right to cancel your online order from the moment you place it to 30 days from the day you receive the goods. This period, known as the 'cooling-off period,' is crucial for deciding if the product meets your expectations. Before returning the goods, you must notify us of your wish to cancel your order within this period, preferably by email.

Once you let us know about the cancellation, you have 30 days from the date of notification to return the goods. You'll need to return the items at your own cost in the same condition you received them. Returns will only be accepted within this returns period, and no refund will be due. We appreciate your understanding and co-operation in this process.

When returning the items, please use their original packaging and include a copy of your invoice. Send the returns to The Safety Sheep Group, 4-6 Bridge Street, Tadcaster, North Yorkshire, LS24 9AL. Full refunds will be issued within 2 working days from receipt of the returned items.

If, by any chance, you receive damaged or incorrect items, we want to assure you that we value your time and will promptly replace them with 1st-class delivery. Our aim is to ensure you get the right product as soon as possible, because your satisfaction is our priority.

Please visit the Which website for more information on consumer rights when returning goods.